Comparing cash transfer services

Everyone is probably familiar with Wing. But there are another five providers offering the same cash transfer service. We tried them all out.

Finding an agent

First, Wing charges a premium, but it’s worth the money. While most providers have a lot of locations, you might have to try two or three before you can find one that actually serves you. One problem is that some agents no longer offer the service, but don’t bother to remove the sign. The online directories on the provider websites aren’t really up to date either. Another issue we encountered is that, at some agents, they didn’t know how to operate the machine. And finally, not all agents have what I would consider consumer-friendly opening hours, ie they’re closed on weekends. Only Wing and AMK seemed to be easy to find and also have competent staff.

Customer service

We contacted all agents through Facebook to ask some questions (except Wing, because there was nothing to ask). They were generally very responsive, except for True Money, which took several days to respond. But when we had follow-up questions, they all of a sudden were much quicker to reply. AMK also replies to emails, True Money doesn’t. We didn’t try emailing the other providers.

Actually transferring money

As for the actual service procedure, it’s very much the same for all the providers. We compared the case where neither the sender nor the receiver have accounts. If either the sender or both the sender and receiver have accounts, the fees will be different (and you can use apps instead of going to the agent). Below is an overview of the number of locations and fees. The location numbers are just approximations. For the fees, we assumed three cases, ie. sending $20, $100 or $1000. Detailed fee tables are available online, except for Asia Wei Luy, where we had to inquire.

Name Locations $20 $100 $1000 Detailed fee table
AMK 2645 office: $1

agent: $0.75

office: $1

agent: $1

office: $1

agent: $2

here
Asia Wei Luy 867 $0.50 $1.00 $2.00 <=$50:$0.5, <=$500:$1, >$500:$2
E-Money 4500 $0.75 $1.00 $2.00 here
SmartLuy ? $1.50 $1.50 $1.50 here
True Money 5000 $0.625 $0.625 $2.25 here
Wing 3700 $1.50 $1.50 $2.50 here

For convenience, here’s the same table as an image

Fixed deposit interest rates in Cambodia

The tables below show the interest rates for fixed deposits at Cambodian banks. Most of the data was collected from the official bank websites, so there is no guarantee for the accuracy of the data.

There are two types of fixed deposits. One is interest payment at maturity (aka high growth). The other is monthly interest payment (aka high income). This data is only concerning the former.

Some banks have different minimum deposits depending on the term length. They are marked with a star.

After a certain amount (perhaps north of $100k), most of the banks should be willing to negotiate the rates, though.

And as a last note, the tables are sorted by the 12-month rate in descending order.

USD

Name Min 1m 3m 6m 9m 12m 24m
Prasac $50 4.75% 5.50% 6.50% 7.00% 8.00% 8.00%
HKL Hattha Kaksekar Limited $50 4.00% 5.35% 6.35% 6.85% 8.00% 8.30%
LOLC $50 3.50% 4.50% 5.50% 6.50% 8.00% 8.25%
Sathapan Bank (Maruhan Japan) $50 4.50% 5.00% 5.50% 6.50% 7.50% 8.00%
Visionfund $25 n/a 4.00% 4.50% 4.75% 6.25% 6.50%
Cambodia Post Bank $100 2.00% 3.10% 4.15% 5.20% 6.25% 7.25%
Phnom Penh Commercial Bank $500 2.50% 4.20% 5.20% n/a 6.20% n/a
Cambodia Asia Bank Ltd $1,000 2.50% 3.80% 4.80% n/a 5.80% 6.30%
Phillip Bank $500-$1,000 * 2.25% 3.00% 4.25% 4.75% 5.50% n/a **
Advanced Bank of Asia Ltd $100 2.25% 3.25% 4.25% n/a 5.25% 5.75%
BIDC $100 2.25% 3.00% 4.25% 4.50% 5.25% 5.50%
Sacom Bank $500 2.25% 3.00% 3.50% 4.25% 5.25% 5.85%
Rural Development Bank $1,000 3.00% 3.50% 4.00% n/a 5.00% n/a
MB Bank $500 2.75% 3.20% 4.20% 4.50% 5.00% 5.25%
CIMB Bank PLC $500 1.50% 3.25% 4.25% n/a 5.00% n/a
ACLEDA Bank PLC $500 1.50% 2.50% 3.75% 4.25% 5.00% 5.50%
Foreign Trade Bank of Cambodia 1.50% 2.50% 3.75% 4.25% 5.00% 5.25%
Canadia Bank PLC $1,000 2.00% 2.50% 3.50% 4.00% 4.75% 5.50%
RHB Indochina Bank $500 2.00% 2.50% 3.50% 4.25% 4.75% negotiable
Hong Leong Bank (Cambodia) $1,000-$10,000* 1.75% 2.50% 3.75% 4.00% 4.75% negotiable
Maybank Phnom Penh Branch $1,000 1.50% 2.25% 3.25% 3.75% 4.25% n/a
Shinhan Khmer Bank 1.25% 2.25% 3.50% n/a 4.25% n/a
Credit Mutuel Kampuchea $10 n/a n/a n/a n/a 4.00% 5.00%
Cambodia Mekong Bank Public Ltd $5,000 n/a 2.75% 3.50% n/a 4.00% n/a
Cathay United Bank (Cambodia) $1,000 n/a 2.50% 3.00% n/a 4.00% n/a
Cambodian Public Bank $500-$1,000* 1.50% 2.25% 3.25% 3.50% 4.00% n/a
Bangkok Bank $1,000 1.00% 2.00% 3.00% n/a 4.00% 5.00%
Union Commercial Bank PLC n/a 2.00% 3.00% 3.75% 3.55% 4.00%
Booyoung Khmer Bank $100 1.50% 2.50% 3.00% 3.50% 3.50% 3.50%
Vattanac Bank Ltd $1,000 1.50% 2.00% 3.00% 3.25% 3.50% n/a
Bank of China Limited $500 1.50% 1.75% 3.00% 3.25% 3.50% n/a
Agribank Campuchia $200 1.00% 2.05% 2.75% 3.00% 3.25% n/a
ANZ $10,000 *** 0.40% 0.80% 1.50% n/a 2.25% n/a
First Commercial Bank $10,000 1.00% 1.20% 1.40% n/a 1.80% n/a
Cambodian Commercial Bank $2,000-$10,000 * n/a 1.00% 1.25% n/a 1.50% n/a
Mega International Commercial Bank $1,000 0.50% 0.80% 1.00% 1.20% 1.30% n/a

KHR

Name Min Deposit 1m 3m 6m 9m 12m 24m
LOLC $50 4.00% 5.50% 6.50% 7.50% 10.00% 10.50%
Prasac $50 5.25% 6.50% 7.50% 8.00% 9.75% 9.75%
Sathapan Bank (Maruhan Japan) $50 5.00% 6.00% 7.00% 8.00% 9.50% 10.00%
HKL Hattha Kaksekar Limited $50 5.00% 6.35% 7.35% 7.90% 9.00% 9.80%
Visionfund $25 n/a 5.00% 6.25% 7.00% 8.50% 9.50%
Cambodia Mekong Bank Public Ltd $5,000 n/a n/a n/a n/a 8.00% n/a
ACLEDA Bank PLC $500 3.00% 5.00% 6.00% 6.50% 7.00% 7.00%
Cambodia Post Bank $100 3.00% 4.00% 5.00% 6.00% 7.00% 8.00%
Canadia Bank PLC $1,000 n/a 5.00% 6.00% n/a 7.00% 8.00%
Foreign Trade Bank of Cambodia 3.00% 5.00% 6.00% 6.50% 7.00% n/a
BIDC $100 3.50% 4.60% 5.55% 6.25% 6.75% 7.00%
Booyoung Khmer Bank $100 3.00% 4.00% 5.00% 6.00% 6.00% 6.00%
MB Bank $500 3.50% 4.50% 5.00% 5.75% 6.00% 6.75%
RHB Indochina Bank $500 3.50% 4.00% 5.00% 5.50% 6.00% negotiable
Rural Development Bank $1,000 3.50% 4.00% 5.00% n/a 6.00% n/a
ANZ $5,000 *** 3.25% 3.50% 4.00% n/a 5.50% n/a
Sacom Bank $500 2.25% 3.00% 3.50% 4.25% 5.25% 5.85%
Agribank Campuchia $200 3.00% 4.00% 4.25% n/a 5.00% 5.25%
Credit Mutuel Kampuchea $10 n/a n/a n/a n/a 4.50% 5.50%
Bangkok Bank $1,000 1.00% 2.00% 3.00% n/a 4.00% 5.00%
Cambodian Public Bank $500-$1,000 * 1.00% 1.25% 1.75% 2.00% 2.50% n/a
Bank of China Limited $500 0.125% 0.125% 0.125% 0.125% 0.125% n/a
Cambodian Commercial Bank $250 n/a 1.00% n/a n/a n/a n/a
Advanced Bank of Asia Ltd no KHR available
Cambodia Asia Bank Ltd no KHR available
Cathay United Bank (Cambodia) no KHR available
CIMB Bank PLC no KHR available
First Commercial Bank no KHR available
Hong Leong Bank (Cambodia) no KHR available
Maybank Phnom Penh Branch no KHR available
Mega International Commercial Bank no KHR available
Phillip Bank no KHR available
Phnom Penh Commercial Bank no KHR available
Shinhan Khmer Bank no KHR available
Union Commercial Bank PLC no KHR available
Vattanac Bank Ltd no KHR available
* Cambodian Commercial Bank -> 3 mths: $2k/KHR1m, 6 mths: $5k, 12 mths: $10k
Cambodian Public Bank & Phillip Bank -> <=2 mths: $1k, >=3 mths: $500
Hong Leong Bank -> $1k (18 mths: $10k)
** For long-term deposits (more than 12 mths), Phillip Bank has different conditions
*** These are the rates for $10k-<$50k. For higher amounts, the rates are better

Opening a bank account in Cambodia as a self-employed foreigner (unkempt & unshaven)

If you are not formally employed or do not have your own registered company in Cambodia, not every bank is willingly going to provide you with a bank account. Moreover, if you don’t have a lease agreement (e.g., you live at a hotel), it’s even more difficult.

I tried to open accounts with all 36 licensed banks in the Kingdom. I’m self-employed, do not have a registered company, and don’t have a lease agreement. I succeeded nine times.

I discovered that there are three types of banks:

  1. The no-hassle, no-questions asked banks. You just walk in with your valid visa (I have a 6-month visa), deposit a low amount, usually just $10, and walk out with your passbook!
  2. The ones that want at least some kind of proof that you live here. A lease agreement is usually required. Other requirements may be an official address confirmation, a visa valid for at least a certain period of time or a recommendation letter from an existing costumer.
  3. Those banks that require proof of employment or a Cambodian business license.

On the other hand, it’s also entirely possible that some banks just aren’t inclined to open accounts for unkempt & unshaven random foreigners like me. So, your mileage may vary. But anyways, here’s the list:

1. No-hassle banks

ABA Bank

Bank of China

Cambodia Post Bank

Canadia Bank

Cathay United Bank *

Phnom Penh Commercial Bank

RHB Indochina Bank

Sacom Bank

Shinhan Khmer Bank

2. Some-proof banks

Agribank **

BIDC Bank

Bank of India

Bangkok Bank

Cambodia Asia Bank ***

First Commercial Bank ****

ICBC Bank ***

MB Bank
Phillip Bank

Sathapan Bank (Maruhan Japan)

SHB Bank

Taiwan Cooperative Bank **

3. Proof-of-employment banks

Acleda

ANZ Royal

Booyoung Khmer Bank

Cambodia Mekong Bank

Cambodian Commercial Bank

Cambodian Public Bank

CIMB Bank

Foreign Trade Bank of Cambodia

Hong Leong Bank

Kookmin Bank

Krung Thai Bank PLC

Maybank
Mega International Commercial Bank

Union Commercial Bank

Vattanac Bank Ltd

* without proof of employment, you won’t be able to apply for an ATM card
** need some official proof of address
*** at these banks, they only got apprehensive once they saw me copying the address from my hotel card (it took me a while to realize that it would be advisable to memorize the address). They might have given me the account otherwise
**** First Commercial Bank wants a recommendation letter from an existing customer. That’s apparently the only requirement

Comparison of Savings Account Interest Rates (MFI)

This table contains the interest rates of Cambodian MFIs** as of May 31st, 2016. Some MFIs have tiered rates (i.e. the higher the balance, the higher the interest rate). For these, a balance of USD1000 or KHR4m was assumed

Institution USD KHR Tiered?
Credit Mutuel Kampuchea 4.50% 5.00% No
AMK Microfinance Institution Plc 4.00% 5.00% Yes
Amret Microfinance Institution 4.00% 4.50% Yes
HKL Hattha Kaksekar Limited 4.00% 4.50% Yes
Kredit 3.50% 4.50% No
Visionfund 3.50% 4.50% No
LOLC 3.00% 3.00% No
Prasac 2.00% 2.50% No

For convenience, here is the same table as image:

Comparison of the saving account interest rates of  deposit-taking MFIs

** Credit Mutuel is not an MFI, but a credit co-operative

Comparison of Savings Account Interest Rates in Cambodia

This table contains the interest rates of most banks in Cambodia as of May 31st, 2016. Some banks have tiered rates (i.e. the higher the balance, the higher the interest rate). For these, a balance of USD1000 or KHR4m was assumed.

 

Name USD KHR
First Commercial Bank Phnom Penh Branch 4.00% 4.00%
Sathapan Bank (Maruhan Japan) 4.00% 4.00%
Cambodia Asia Bank Ltd 2.00% n/a
Cambodia Mekong Bank Public Ltd 1.50% 3.00%
Cambodia Post Bank 1.50% 2.00%
RHB Indochina Bank (fka OSK Indochina) 1.50% 1.50%
Phnom Penh Commercial Bank 1.20% n/a
Union Commercial Bank PLC 1.00% n/a
Phillip Bank ((fka HwangDBS Commercial Bank PLC) 1.00% n/a
Rural Development Bank 1.00% 1.50%
Advanced Bank of Asia Ltd 0.75% n/a
Bank of India Phnom Penh Branch 0.75% n/a
Bank for Investment and Development of Cambodia Plc 0.75% 2.00%
Canadia Bank PLC 0.75% 2.00%
Foreign Trade Bank of Cambodia 0.75% 1.50%
CIMB Bank PLC 0.50% n/a
Maybank Phnom Penh Branch 0.50% n/a
Saigon Thuong Tin Commercial Joint Stock Bank 0.50% n/a
Cathay United Bank (Cambodia) 0.50% n/a
Vattanac Bank Ltd 0.50% n/a
ICBC Bank 0.50% n/a
ACLEDA Bank PLC 0.50% 1.25%
AGRIBANK CAMPUCHIA BRANCH 0.50% 1.25%
Booyoung Khmer Bank 0.50% 1.00%
Hong Leong Bank (Cambodia) 0.50% 0.75%
Kookmin Bank Cambodia PLC 0.50% 0.70%
Bangkok Bank 0.50% 0.50%
Bank of China Limited Phnom Penh Branch 0.50% 0.125%
Australia and New Zealand Royal Bank ( Cambodia ) Ltd 0.25% n/a
Cambodian Public Bank 0.25% 0.50%
Krung Thai Bank PLC 0.10% n/a
Cambodian Commercial Bank 0.10% 0.25%

For convenience, here is the same table as image: